Where do deleted files go, and can they be recovered?
A deleted file, folder or document goes to "Deleted files" of its role ("Files" → "Deleted files") and stays there for 30 days, then disappears on its own. During this time it can be restored with one click.
Who else sees deleted items:
- a managing role (one with roles below it) — "Control Center" → "Storage and files" → "Deleted files of roles": files of its own role and all roles below, who deleted them and when; it can restore any of them;
- the company manager — in the same place, "Deleted files of the company": everything deleted in the company.
A role can delete a file for good before the 30 days are up, in its own "Deleted files". The company manager can turn this off ("Storage and files" → "Roles can delete files for good"): then deleted items are kept the full 30 days and only the manager can erase them earlier. An erased file cannot be recovered.















