How do I contact support?
We want Vymex to be clear without support, so first try:
- "Vymex Guide" — a small chat in the bottom right corner that walks you step by step through the essentials: creating a company, the structure, tasks, billing, your profile;
- "Knowledge Base" in the avatar menu — there you can take the guide again and open the demo company.
If you still have a question: avatar menu → "Contact Vymex". Choose a category (question, bug, suggestion, billing, complaint, etc.), describe the situation and, if needed, attach up to 5 files. The form automatically adds which page and company you are writing from.
The reply arrives as a notification, and the whole conversation is in the "My requests" tab of the same window. You can reply there too.
For in-depth help with setting up your company, choose the "Vymex Consulting" category.















